

Cancellation: You can not cancel the order once its dispatched. For order cancellation before dispatch send an email at info@thehealingcafe.in
If any person found placing multiple orders using different email ids to avail any discounts/offers, in that case the order may get cancelled and refund(if order is prepaid) will be processed.
Returns: Before dispatching the product we do a quality check of the product, so in no case you will receive any faulty product. We request you to call us or contact us via email if you have any questions about the product before placing the order. We believe that you will be delighted with your product but there may be occasions where you feel it necessary to return an item. In that case, send an email at info@thehealingcafe.in within 2 days after you received the product providing the reason to return the product.
Undelivered Orders: If a COD order gets undelivered due to any reason or customer refuse to accept the order,then COD facility will not be provided to that customer in future orders & all the COD orders will be cancelled for that customers. If a prepaid order gets undelivered due to wrong address/ pin code/ mobile number, then refund will be initiated after deducting the forward & return shipping charges.
.COD: COD is available for orders upto Rs.2000 with an extra charge of Rs.50. Not applicable for Reiki, Tarot,Chakra scanning etc.